How to Talk About Privacy
If you are reading this guide you know privacy is an important topic for libraries, and you also know that others might not necessarily share the same history, professional principles, understanding, or interest as you. Finding ways to communicate the importance of privacy and why libraries should care is a critical way to make needed changes, leading to safer environments for library users, library staff, and our communities. This guide is meant to help you consider the best way to communicate about privacy by thinking about the people you are trying to reach. It will also provide you with suggestions on the best messaging to use with various constituencies and stakeholders.
Who Are You Trying To Reach?
Understand the motivations and interests of the groups or individuals you are talking to.View Chapter
General Talking Points
It’s helpful to have high level messages and conversation starters.View Chapter
Getting Your Privacy Point Across
Sometimes we only have a few minutes (or less) to create enough interest for the conversation to continue.View Chapter
Creating Persuasive Arguments
Be ready to be persuasive, whether you get a positive or negative response.View Chapter
Talking About Privacy
Organizational culture plays a big role in your ability to have privacy discussions.View Chapter